We would like to thank all our patients for bearing with us during this difficult time. As some of you will already know, we are still unable to carry out any ‘routine’ dental treatments due to Public Health England orders issues in March banning all ‘face to face’ contact.
If you are suffering from a dental problem and require our advice, please call the usual number 01565 633034, your message will be relayed and one of us will call you to assist.
We do anticipate being able to re-open within the next few weeks, and are preparing for this. Please be assured that the safety of you, our patients, and the safety of our team are paramount.
Because of this there will be changes to the way you access our services. We will need to wear the appropriate PPE you will all have heard about, which can seem a bit impersonal, much of this will need changing between appointments.
Our receptionists will work behind a screen for their protection and yours, you will have seen these widely used at shops and garages already.
We will need medical history updates as before, but will ask you to complete the questions online before your appointment. Obviously we would ask you to defer appointments if you have a temperature, or any of the symptoms associated with COVID-19, if you feel unwell we may take your temperature as a precaution.
This plus even more rigorous cleaning of surgery surfaces than before, means 10 minute intervals between appointments, which in turn means we will need to see less patients in a day.
We will also try extremely hard to run to time, and as such request that you, our patients try and time your arrival accurately so you can tell reception when you’re here (a quick phone call) and we can ask you straight in to the treatment room. To maintain social-distancing we will try not to keep you in the waiting area.
We will try and email treatment estimates to you, with direct payment details included so there is little or no waiting to pay at reception. Future appointments can be booked by ‘phone or online.
We do want everyone to feel confident and safe attending Gaskell Avenue Dental Practice. If you do have any questions relating to your problems, or your future visits to us, please email us at gaskellcheshiredental@gmail.com
Many thanks,
The Dental Care Team at Gaskell Avenue Dental Practice Ltd
